DNS guide
Adding email records in GoDaddy
GoDaddy uses @ for the root domain and relative names for everything else.
By Ahmet Karaca · Updated · Checked against GoDaddy documentation on
Steps
- Sign in and open your Domain Portfolio, then select the domain and open DNS.
- Click Add New Record, choose the type and enter the Name and Value.
- Keep the default TTL and click Save.
Common mistakes
- GoDaddy says only one SPF record will work on your domain at a time. If Professional Email or Microsoft 365 from GoDaddy already uses v=spf1 include:secureserver.net -all, adding a second SPF record makes SPF fail for the domain; add the new include: to the existing record instead.
- GoDaddy accepts only ASCII in a TXT value and caps it at 1024 characters, so curly quotes or other non-ASCII characters pasted from a document are not allowed.
- DNS records edited in your GoDaddy account only work while the domain uses GoDaddy nameservers; GoDaddy says the domain must use them to edit an SPF record there.
- Domains with GoDaddy Domain Protection ask for a 2-step verification code or a one-time password before a DNS change saves.
Watch out for
- GoDaddy sometimes creates a _dmarc record for you. Edit that record instead of adding a second one, or DMARC stops working.
Frequently asked questions
Where does GoDaddy show propagation status?
The world icon in the Propagation column of your DNS records shows the global update status. Most changes take effect within an hour but can take up to 48 hours to update globally.
What TTL does GoDaddy use by default?
One hour. The TTL is how long servers cache the record before checking GoDaddy again.
Do I include my domain in GoDaddy's Name field?
No. Enter only the prefix, such as _dmarc or the DKIM selector host, or @ for the root domain.
Can I add several records at once in GoDaddy?
Yes. Select Add More Records to enter them together, then Save All Records.
What to add
Pick the service you're setting up to see the exact records:
Mailbox providers
Marketing platforms
Official reference: GoDaddy documentation.
Check your GoDaddy setup
Or open the SPF checker, DKIM checker or DMARC checker directly.